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Start an OPD visit for a returning patient

Who: receptionists. Where: menu → OPD Queue → New visit.

For a patient registered before. A new patient gets their visit when you register them with Send to OPD queue after registration ticked.

A new OPD visit for a returning patient
A new OPD visit for a returning patient.
  1. Under Patient, type the UHID, name or phone and choose the patient.
  2. Read Last visit: when the patient was last seen, by which doctor, in which department. MedBrains chooses that doctor and department for you; change them if the patient needs someone else today. A doctor who has left the hospital is named but not chosen.
  3. Check the Visit type (walk-in, appointment, camp…).
  4. Write the Chief complaint in the patient's own words: the doctor reads it before calling them.
  5. Select Create Visit. The patient is in the doctor's queue with a token.

When something goes wrong​

  • "First OPD visit." The patient has never had an OPD visit; choose the department and doctor yourself.
  • "The last visit could not be loaded." A connection problem, not a missing record. Choose the doctor yourself and carry on.
  • The patient has an active admission. A patient admitted to a ward cannot start a new OPD visit; use the admission, or discharge first.