Skip to main content

Order a lab test and read the result

Who: doctors. Where: the patient's OPD visit → Investigations.

Order the test​

  1. Open the patient's visit and choose Investigations on the left.
  2. Select Order Investigation.
  3. Under Lab Test, type part of the test's name or code — "CBC", "Complete Blood" — and choose it from the list.
  4. Leave Priority as Routine, or choose a faster one for an urgent test.
  5. Write the reason under Clinical Notes: the lab reads it.
  6. Select Place Order. The test appears in the list below with the status ordered, and on the lab's worklist.
Ordering a CBC
Ordering a CBC.

Read the result​

When the lab has verified the result, it appears on the visit under Investigations → Lab Reports, marked Verified, and the bell at the top of the screen shows a notification. Select View to read it.

A verified result on the visit
A verified result on the visit.

A result is shown only after the lab verifies it. A test that is still ordered, sample collected or processing is in the list with its status, and its values are not shown yet.

When something goes wrong​

  • A critical value. The lab calls it through and records who received it; a red banner shows on the lab's screens until it is acknowledged. Act on it at once.
  • "You do not have permission to see this patient's imaging history." This is about your access, not the patient: it does not mean there are no images.